FLYING THE GOOD TIMES

Kingfisher Airlines started it’s operations in the Indian skies in 2005. Soon,it became the favourite airline of most frequent fliers. It offered a number of services to it’s “guests” as Dr. Vijay Mallya (Chairman, Kingfisher Airlines) prefers to call Kingfisher passengers. It takes some time for the experience to sink in for the first-time fliers of kingfisher.The Hospitality ,the in-flight entertainment the specially designed gourmet cuisine,the warmth and courteous service-both at the airport and inside the flight –usually them by surprise.

Kingfisher aims at delighting it’s guests in terms of everything –comfort,entertainment,cuisine,and in-flight service. It promises to offer world-class experience to it’s guests and to take air travel beyond just getting from here to there. Every individual is trained and every procedure is trained to delight the “guest” in a way he or she has never really expected from an airline. Along with convenient flight schedules and punctuality,Kingfisher knows how to price it’s services competitively.

Kingfisher’s fleet consists of Airbus A320’s ,which has wider bodies compared to Boeing 737s. This offers more legroom and elbow space,adding to passenger comfort. For business-class passengers,Kingfisher offers a no. of comforts. The guests at Kingfisher are first welcomed with a sparkler. The cuisine includes delicacies like Norwegian smoked Salmon and tasty lobsters,the aroma of which would tempt a guest to taste it.

Kingfisher was the first airline to install screens in every seat for entertainment ,and recorded sports ,music,fashion and business content is played on it’s Fun TV channels as well as its own Kingfisher Radio. Live television is on the cards next.

The chairman’s address on the in-flight television just before a flight takes off explains Kingfisher’s philosophy of providing customer service and delighting its “guests“. Here is an extract to his message:

"It is my passion to deliver a world-class experience . And since work and play can go hand-in-hand,I am sure you need some time to relax in the skies after several pressing commitments and stressful work obligations. I make it happen ,by being personally involved and ensure that every Kingfisher aircraft meets the global standards that I have set in terms of safety. I am proud of our brand-new fleet which incorporates the latest technology available. I have insisted upon a personalized entertainment system for your personal viewing and listening pleasure,to create an environment that you will truly cherish.

Aboard every Kingfisher Airlines flight you will meet your crew that I have hand-picked and approved after a rigorous training programme. They have been instructed to treat you in the same way as if you were a guest in my own home.

So ,leave the stress of daily life behind and enjoy a Five Star experience with Kingfisher Airlines ...I invite you to fly Kingfisher Airlines and experience an unforgettable journey my team and I strive to create everyday. "